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SmartHosting: The Smart Way to Stay Online!
Contact Information
You are welcome to contact us for any questions, comments or suggestions that you might have through the following methods.
E-mail |
| General/Support: | support@smarthosting.com |
| Billing Inquiries: | billing@smarthosting.com |
Phone |
| Sales/Emergency: | +1 (973) 940 7935 |
| Toll-Free: | +1 (877) STEPWEB |
Facsimile (FAX) |
| General/Billing: | +1 (973) 940 7940 |
Mailing Address |
StepWeb, Inc.
Attn: SmartHosting services
275 Rt.10 East, Suite 220-307
Succasunna, New Jersey 07876-1358
United States of America |
All our answering machines are checked on a daily basis. If you were to reach an answering machine, please, make sure to leave your Name, Phone Number, and a short message. If you are already a customer, you will most probably receive an answer by e-mail (unless the situation does not permit to do so).
We are an e-mail oriented support service, and thus all support is provided through e-mail. This allows for us to provide the customer with not only timely replies but also with solutions. If you prefer phone support, please, contact us so we can inform you of the advantages of having our e-mail support.
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